![]() Individual activities can be organizationally distributed. Thus, a passenger can buy a bottle of whiskey in the duty-free shop, while his or her luggage is being loaded into the Airbus 320 to London. The employee of passenger services at the check-in counter can only issue a boarding pass after check-in is completed (Figure 3.1): Figure 3.1 Activity of the business process “Passenger Services” (simplified)Īctivities can run sequentially or in parallel. The newsstand owner cannot sell any goods unless she has purchased them beforehand.Ī passenger packs his or her suitcase before he or she drives to the airport. These steps are also referred to as activities, and have to be completed in a predetermined order. By the end of the procedure, the passengers receive their boarding passes on which their reserved seats and the appropriate gates are marked.Īs you can see, business processes are often completed in several steps. In order for passengers to check in at the UML Airport, an employee of passenger services accepts their tickets and luggage, inquires about their seat preferences, and uses an IT system.For this, she buys items inexpensively and sells them to her customers at a higher price. The owner of the newsstand at the UML Airport wants to sell her goods.To achieve this goal, he has to book a flight and hotel, pack his bags, drive to the UML Airport, check in and board his airplane, exit the plane at his destination airport, go to the hotel, move into his room, and unpack his bags. ![]() The goal of our passenger is to go on vacation.When looking at our UML Airport we can find many different business processes and goals: Most people intuitively understand a business process to be a procedure or event with the purpose of reaching a goal.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |